System Issue

System Alerts

June 16, 2017
Around 3:34 PM EST, BOX experienced a telecommunications issue that impacted the processing of inbound/outbound OPRA market data. Also, some Participants were disconnected from various trading related services. This issue was resolved at approximately 3:38 PM EST. BOX is investigating. All BOX systems are operating normally at this time.
January 14, 2016
9:30 AM EST OPRA experienced an issue that was resolved by 9:44 AM EST. This issue may have resulted in delayed reporting of some quotes and trades. All BOX Systems are operating normally at this time.
April 26, 2016
9:30 AM EST BOX experienced an issue processing inbound OPRA market data in a subset of names that was resolved by 10:05 AM EST. BOX is investigating. All BOX Systems are operating normally at this time.
October 19, 2016
Since 9:30 AM EST BOX has been experiencing system issues impacting inbound consumption of the OPRA feed. BOX is investigating. 2:30 PM EST Issue has been resolved. All BOX Systems are operating normally at this time.
December 20, 2016
As of 1:28 PM EST, BOX has been experiencing connectivity issues with its internal TCP market data feed (HSVF). All trading functions are operating normally. BOX is investigating the issue and will send updates when available. As of 2:35 PM EST, the HSVF system issue was resolved. All applications are operating normally at this time.
February 2, 2015
10:50:00 AM ET Certain BOX Participants are experiencing connectivity issues. BOX is investigating. Previous issues with OPRA dissemination have been resolved.
February 3, 2015
Update: 08:21:00 AM ET Connectivity has been restored to all BOX Participants. All BOX systems are operating normally at this time.
March 31, 2015
10:30 AM EST BOX halted options trading on the following NYSE Arca ETFs: UUP, UVXY, UWM, UYG, UYM, VIXY, VWO, VXX, XHB, XLB, XLE, XLF, XLI, XLK, XLP, XLU, XLV, XLY, XME, XOP, XRT, YCS, ZSL. All BOX systems are operating normally at this time.
March 31, 2015
Update: 12:30 PM EST BOX has resumed trading in all NYSE Arca ETFs. All BOX systems are operating normally at this time.
April 30, 2015
10:24 AM EST BOX experienced an issue with OPRA prior to the open this morning. All BOX systems are operating normally at this time.
January 22, 2014
Update: 11:07:29 AM EST BOX has resumed disseminating information to OPRA. All BOX systems are operating normally at this time.
March 6, 2014
BOX experienced sporadic interruptions on inbound OPRA messages between 9:32:22 and 9:40:08 ET. All BOX systems are operating normally at this time.
March 7, 2014
BOX experienced sporadic interruptions on inbound OPRA messages from 9:30:50 to 9:39:53 ET; and 9:48:47 to 9:50:24 ET. All BOX systems are operating normally at this time.
March 20, 2014
9:47:44 AM EST BOX experienced system issues disseminating information to OPRA.
March 20, 2014
Update: 10:20:17 AM EST BOX has resumed disseminating information to OPRA. All BOX systems are operating normally at this time.
April 14, 2014
12:35:37 PM EST a component of the BOX system failed over from the primary server to the backup server. All BOX systems are operating normally at this time.
June 24, 2014
BOX experienced systems issues related to a small subset of National Best Bid and Offer (NBBO) quotes between 10:02:00 and 10:04:00 AM EST. All BOX systems are operating normally at this time.
June 26, 2014
BOX experienced system issues disseminating information to the OCC from 3:30:00 to 4:00:00 PM EST. All BOX systems are operating normally at this time.
October 30, 2014
Since 1:07:00 PM EST OPRA has been experiencing issues related to data dissemination.
October 30, 2014
Update: 2:31:00 PM EST BOX successfully switched over to the SIAC DR site and all systems are operating normally.
August 22, 2013
12:39 PM EST BOX has halted options trading in all NASDAQ primary underlying options classes. All BOX systems are operating normally at this time.
August 22, 2013
Update: 3:43 PM EST BOX has resumed trading in all NASDAQ primary underlying options classes. All BOX systems are operating normally at this time.
September 16, 2013
1:40:03 PM EST BOX has halted trading due to a system issue with OPRA.
September 16, 2013
Update: 2:07 PM EST BOX has resumed trading. All BOX systems are operating normally at this time.
October 1, 2013
11:31:10 AM EST BOX experienced system issues disseminating information to OPRA.
October 1, 2013
Update: 11:36:38 AM EST BOX has resumed disseminating information to OPRA. All BOX systems are operating normally at this time.
October 1, 2013
11:37:36 AM EST BOX experienced system issues disseminating information to OCC.
October 1, 2013
Update: 11:37:46 AM EST BOX has resumed disseminating information to OCC. All BOX systems are operating normally at this time.
October 31, 2013
11:01:03 AM EST BOX experienced system issues disseminating information to OPRA.