System Alerts

System Alerts

February 6, 2024
BOX added MEMX back to the NBBO routing calculation at 14:16:01.055. All BOX systems are operating normally.
February 6, 2024
BOX has declared self-help against MEMX. Routing to MEMX has been suspended as of 12:37:45.892. All BOX systems are operating normally.
February 6, 2024
BOX added ARCA back to the NBBO routing calculation at 12:39:12.189. All BOX systems are operating normally.
February 6, 2024
BOX has declared self-help against ARCA. Routing to ARCA has been suspended as of 12:23:15.537. All BOX systems are operating normally.
December 8, 2023
BOX added MIAX Pearl back to the NBBO routing calculation at 11:22:31.439. All BOX systems are operating normally.
December 8, 2023
BOX has declared self-help against MIAX Pearl. Routing to MIAX PEARL has been suspended as of 10:22:15.200. All BOX systems are operating normally.
December 8, 2023
BOX added MIAX Emerald and Pearl back to the NBBO routing calculation at 10:14:28.956 and 10:14:23.385. All BOX systems are operating normally.
December 8, 2023
BOX has declared self-help against MIAX Emerald and Pearl. Routing to MIAX Emerald and Pearl has been suspended as of 09:56:14.415 and 09:53:48.725 respectively. All BOX systems are operating normally.
October 25, 2023
OPRA's input processing issues have been resolved. All BOX systems continue to operate as normal.
October 25, 2023
OPRA is experiencing an input processing problem. All BOX systems are operating normally at this time.
October 19, 2023
BOX added NASDAQ BX, MIAX, and MIAX Pearl back to the NBBO routing calculation at 12:54pm EST. All BOX systems are operating normally.
October 19, 2023
BOX has declared self-help against MIAX and MIAX Pearl. Routing to MIAX and MIAX PEARL has been suspended as of 12:14:42.921 and 12:14:29.297. All BOX systems are operating normally.
October 19, 2023
BOX has declared self-help against NASDAQ BX. Routing to NASDAQ BX has been suspended as of 12:03:17.080. All BOX systems are operating normally.
July 5, 2023
BOX declared self-help against PHLX. Routing to PHLX was suspended as of 09:35:06.372. BOX added PHLX back to the NBBO routing calculation at 10:26:32.059. All BOX systems are operating normally.
March 16, 2023
As of 11:56:21 EST, All BOX systems are operating normally.
March 16, 2023
At 11:01:11 EST, a component of the BOX system failed, impacting the following names; EVBG;EVOP;EWG;EWH;EWI;EWJ;EWM;EWP;EWQ;EWS;EWT;EWTX;EWU;EWW;EWY;EWZ; EXAI;EXAS;EXC;EXEL;EXFY;EXK;EXLS;EXP;EXPD;EXPE;EXPO;EXPR;EXR;EXTR;EYE;EYPT;EZA; EZPW;EZU;F;FAF;FALN;FANG;FANH;FARO;FAS;FAST;FATH;FAZ;FAZE;FBIN;FBIO;FBK; FBNC;FBND;FBP;FBRT;FBRX;FC;FCEL;FCFS;FCG;FCN;FCPT;FCUV;FCX;FDMT;FDN; FDP;FDS;FDUS;FDVV;FDX;FE;FENC;FENG;FERG;FEZ;FF;FFBC;FFIE;FFIV;FGEN;FHI; FHN;FHTX;FIBK;FICO;FIGS;FINV;FINX;FIS;FISV;FITB;FIVE;FIVN;FIX;FIZZ;FL;FLBR; FLEX;FLGT;FLJP;FLL;FLNC;FLNG;FLNT;FLO;FLOT;FLR;FLRN;FLS;FLT;FLUX;FLWS; FLYW;FM;FMC;FMX;FN;FNB;FND;FNDC;FNF;FNGR;FNKO;FNV;FOA;FOCS;FOLD; FORG;FORM;FOSL;FOUR;FOX;FOXA;FOXF;FPI;FR;FRBK; FREE;FREQ;FREY;FRG;FRGE;FRGI;FRHC;FRO;FROG;FRPT;FR.
January 20, 2023
BOX added NYSE AMEX back to the NBBO routing calculation at 16:19:29.977. All BOX systems are operating normally.
January 20, 2023
BOX has declared self-help against NYSE American ("AMEX"). Routing to AMEX has been suspended as of 15:28:50.726. All BOX systems are operating normally.
October 21, 2022
As of 13:06:53 to around 13:07:04 EST, BOX was experiencing a network issue. All systems are now running properly
June 17, 2022
The OPRA processing problem has been resolved. All BOX systems continue to operate normally at this time.
June 17, 2022
Since 10:00 AM EST OPRA has been experiencing a processing problem. All BOX systems are operating normally at this time.
May 27, 2022
BOX added NASDAQ BX back to the NBBO routing calculation at 11:09:14.940. All BOX systems are operating normally.
May 27, 2022
BOX has declared self-help against NASDAQ BX. Routing to NASDAQ BX has been suspended as of 10:36:00.531. All BOX systems are operating normally.
May 17, 2022
BOX added NASDAQ BX back to the NBBO routing calculation at 16:18:49.530. All BOX systems are operating normally.
May 17, 2022
BOX has declared self-help against NASDAQ BX. Routing to NASDAQ BX has been suspended as of 15:18:56.385. All BOX systems are operating normally.
May 11, 2022
BOX added NYSE American ("AMEX") back to the NBBO routing calculation at 15:03:32.242. All BOX systems are operating normally.
May 11, 2022
BOX has declared self-help against NYSE American ("AMEX"). Routing to AMEX has been suspended as of 14:04:09.880. All BOX systems are operating normally.
May 3, 2022
As of 12:28pm ET, the BOX Market Operations Center primary email issue has been resolved. All systems are operating normally.
May 3, 2022
The BOX Market Operations Center is experiencing technical issues with its primary email service. Please call (617) 235-2291 for all communications. All systems are operating normally.
April 21, 2022
The BOX Market Operations Center experienced technical issues with its primary telecommunications system from 15:10 to 15:35, ET. All systems are operating normally.
March 30, 2022
Between 14:53:59.922 and 15:19:02.047 BOX declared self help against the Nasdaq Group and CBOE group of Exchanges. Self-Help has been revoked. All systems are operating normally.
March 14, 2022
BOX added NYSE American ("AMEX") and Arca Options back to the NBBO routing calculation at 10:35:08.069 ET and 10:35:32.419 ET, respectively. All BOX systems are operating normally.
March 14, 2022
BOX has declared self-help against NYSE American ("AMEX") and Arca Options. Routing to AMEX and Arca Options has been suspended as of 09:47:11.420 ET and 09:52:06.155 ET, respectively. All BOX systems are operating normally.
March 7, 2022
Please be advised, due to market conditions, BOX will be granting double width intraday quote relief for all options symbols for March 7, 2022.
March 3, 2022
Market data dissemination was impacted on the following symbols from 10:42 AM to 11:20 AM, ET: A; AA; AAL; AAOI; AAON; AAP; AAPL; AAWW; AAXJ; AB; ABB; ABBV; ABC; ABCB; ABCL; ABEO; ABEV; ABG; ABM; ABMD; ABNB; ABR; ABST; ABT; ABUS; ACA; ACAD; ACB; ACC; ACCD; ACCO; ACEV; ACGL; ACH; ACHC; ACHR; ACI; ACIW; ACLS; ACM; ACMR; ACN; ACOR; ACRE; ACRS; ACRX; ACTG; ACWI; ADBE; ADI; ADM; ADMA; ADMP; ADN; ADNT; ADP; ADPT; ADS; ADSK; ADT; ADTN; ADTX; ADUS; ADV; ADVM; AEE; AEG; AEHR; AEIS; AEL; AEM; AEO; AEP; AER; AERI; AES; AEVA; AEZS; AFG; AFI; AFL; AFMD; AFRM; AFTY; AG; AGCB; AGCO; AGEN; AGG; AGI; AGIO; AGL; AGM; AGNC; AGO; AGQ; AGRO; AGRX; AGS; AGTC; AHCO; AHH; AHT; AI; AIG; AIMC; AINV; AIR; AIRC; AIRG; AIV; AIZ; AJG; AJRD; AKAM; AKBA; AKTS; AL; ALB; ALC; ALDX; ALEX; ALGM; ALGN; ALGT; ALIT; ALK; ALKS; ALL; ALLK; ALLO; ALLT; ALLY; ALNY; ALPP; ALRM; ALSN; ALT; ALTO; ALTR; ALTU; ALV; ALZN; AM; AMAT; AMBA; AMBC; AMBP; AMC; AMCR; AMCX; AMD; AME; AMED; AMEH; AMG; AMGN; AMH; AMJ; AMKR; AMLP; AMN; AMP; AMPE; AMPL; AMPY; AMRC; AMRN; AMRS; AMRX; AMSC; AMSWA; AMT; AMTX; AMWD; AMWL; AMX; AMZA; and AMZN. All BOX systems are operating normally at this time.
February 28, 2022
Please be advised, due to market conditions, BOX will be granting double width intraday quote relief for all options symbols for February 28, 2022.
February 24, 2022
Please be advised, due to market conditions, BOX will be granting double width intraday quote relief for all options symbols for February 24, 2022.
February 17, 2022
BOX added Nasdaq MRX back to the NBBO routing calculation at 12:45:27.859 PM ET. All BOX systems are operating normally.
February 17, 2022
BOX has declared self-help against Nasdaq MRX. Routing to Nasdaq MRX has been suspended as of 11:27:00.467 AM ET. All BOX systems are operating normally.
January 12, 2022
BOX added Nasdaq MRX back to the NBBO routing calculation at 12:41:31.275 PM ET. All BOX systems are operating normally.
January 12, 2022
BOX has declared self-help against Nasdaq MRX. Routing to Nasdaq MRX has been suspended as of 11:39:34.336 AM ET. All BOX systems are operating normally.
January 12, 2022
BOX added Nasdaq MRX back to the NBBO routing calculation at 10:47:47.706 AM ET. All BOX systems are operating normally.
January 12, 2022
BOX has declared self-help against Nasdaq MRX. Routing to Nasdaq MRX has been suspended as of 09:36:46.879 AM ET. All BOX systems are operating normally.
November 26, 2021
Please be advised, due to market conditions, BOX will be granting double width intraday quote relief for all options symbols for November 26, 2021.
September 29, 2021
BOX added MIAX Emerald and Pearl back to the NBBO routing calculation at 10:32:08 AM ET and 10:32:28 AM ET, respectively. All BOX systems are operating normally.
September 29, 2021
BOX has declared self-help against MIAX Emerald and Pearl. Routing to MIAX Emerald and Pearl has been suspended as of 09:44:03 AM ET and 09:44:13 AM ET, respectively. All BOX systems are operating normally.
July 30, 2021
As of 5:31 PM ET, all BOX systems are operating normally.
July 30, 2021
At 3:53 PM (ET), a component of the BOX system failed, impacting the following names: ALIT; ALK; ALKS; ALL; ALLK; ALLT; ALLY; ALNY; ALRM; ALSN; ALT; ALTO; ALTR; ALTU; ALV; AM; AMAT; AMBA; AMBC; AMC; AMCR; AMCX; AMD; AME; AMED; AMG; AMGN; AMH; AMJ; AMKR; AMLP; AMN; AMP; AMPE; AMPY; AMRC; AMRN; AMRS; AMRX; AMSC; AMSWA; AMT; AMTX; AMWD; AMWL; AMX; and, AMZA. Updates will be provided as they become available.
July 23, 2021
BOX added the NASDAQ OMX BX Options Market ("NOBO") back to the NBBO routing calculation at 12:43:04 PM ET. All BOX systems are operating normally.
July 23, 2021
BOX has declared self-help against the NASDAQ OMX BX Options Market ("NOBO"). Routing to NOBO has been suspended as of 9:56:22 AM ET. All BOX systems are operating normally.
July 6, 2021
As of 2:58 PM ET, all BOX Market Operations Center telecommunications systems are operating normally.
July 6, 2021
The BOX Market Operations Center is currently experiencing technical issues with its primary telecommunications system. An update will be provided upon resolution. Please utilize the following number should you need to reach the Market Operations Center: (617) 240-7445. You may also email the Market Operations Center at [email protected].
June 24, 2021
BOX added the Philadelphia Stock Exchange ("PHLX") back to the NBBO routing calculation at 4:27:03 PM ET. All BOX systems are operating normally.
June 24, 2021
BOX has declared self-help against the Philadelphia Stock Exchange ("PHLX"). Routing to PHLX has been suspended as of 3:14:50 PM ET. All BOX systems are operating normally.
June 1, 2021
As of 10:20 AM ET, drop copy is available and all BOX trades are being transmitted in real time to the OCC. All core trading processes are continuing to operate normally at this time.
June 1, 2021
BOX is currently investigating an issue related to drop copy and disseminating trades to the OCC.
May 6, 2021
As of 3:15:36 PM ET, all BOX systems are operating normally.
May 6, 2021
At 2:32:36 PM (ET), a component of the BOX system failed over from the primary server to the backup server. The following names have been impacted: LKQ; LL; LLNW; LLY; LMAT; LMND; LMNX; LMRK; LMT; LNC; LNDC; LNG; LNN; LNT; LNTH; LOB; LOCO; LODE; LOGI; LOMA; LOPE; LORL; LOTZ; LOV; LOVE; LOW; LPL; LPLA; LPSN; LPX; LQD; LQDT; LRCX; LRN; LSCC; LSI; LSPD; LSTR; LSXMK; LTC; LTHM; LULU; LUMN; LUV; LVS; LW; LX; LXP; LXRX; LXU; LYB; LYFT; LYG; LYV; LZB; M; MA; MAA; MAC; and MACK. Updates will be provided as they become available.
April 7, 2021
BOX added NYSE American ("AMEX") back to the NBBO routing calculation at 10:01:15 AM ET. All BOX systems are operating normally.
April 7, 2021
BOX has declared self-help against NYSE American ("AMEX"). Routing to AMEX has been suspended as of 09:54:03 AM ET. All BOX systems are operating normally.
March 4, 2021
As of 3:39 PM ET, the OPRA feed issue impacting inbound and outbound processing has been resolved. All BOX systems are operating normally at this time.
March 4, 2021
Please be advised, BOX is experiencing intermittent inbound and outbound dissemination issues with its feed to OPRA.
February 16, 2021
BOX Options Market (“BOX”) recently distributed IC-2021-05, which detailed the upcoming modifications that will be made to the BOX High Speed Vendor Feed (“HSVF”). The changes scheduled for February 16, 2021, have now been postponed. BOX will inform Participants via Informational Circular when a new implementation date is confirmed.
January 28, 2021
BOX added Nasdaq GEMX ("GEM") back to the NBBO routing calculation at 11:04:20 AM EST. All BOX systems are operating normally.
January 28, 2021
BOX has declared self-help against Nasdaq GEMX ("GEM"). Routing to GEM has been suspended as of 10:30:51 AM EST. All BOX systems are operating normally.
January 28, 2021
As of 9:30 AM EST, BOX Market Operations Center email communication systems are operating normally.
January 28, 2021
The BOX Market Operations Center is currently experiencing technical issues with email correspondence. An update will be provided upon resolution. Please utilize the following number should you need to reach the Market Operations Center: (617) 235-2291.
November 24, 2020
BOX added NYSE Arca Options back to the NBBO routing calculation at 4:17:07 PM (ET). All BOX systems are operating normally.
November 24, 2020
BOX has declared self-help against NYSE Arca Options. Routing to NYSE Arca Options has been suspended as of 3:36:41 PM (ET). All BOX systems are operating normally.
November 23, 2020
As of 11:24:54 AM ET, all BOX trades are now being transmitted in real-time to the OCC. All core trading processes are continuing to operate normally at this time.
November 23, 2020
BOX is currently experiencing issues submitting real-time trades to the OCC. All core trading processes are operating normally at this time.
November 23, 2020
Please be advised, BOX will be granting double width quote relief for all options symbols for November 23, 2020. This quoting relief will remain in effect for all options symbols through November 27, 2020, unless withdrawn by BOX prior to that time.
November 16, 2020
Please be advised, BOX will be granting double width quote relief for all options symbols for November 16, 2020. This quoting relief will remain in effect for all options symbols through November 20, 2020, unless withdrawn by BOX prior to that time.
November 9, 2020
Please be advised, due to market conditions, BOX will be granting double width quote relief for all options symbols for November 9, 2020. This quoting relief will remain in effect for all options symbols through November 13, 2020, unless withdrawn by BOX prior to that time.
November 3, 2020
Please be advised, due to market conditions, BOX will be granting double width quote relief for all options symbols for November 3, 2020. This quoting relief will remain in effect for all options symbols through November 6, 2020, unless withdrawn by BOX prior to that time.
October 19, 2020
BOX added NYSE Arca Options back to the NBBO routing calculation at 2:40:06 PM (ET). All BOX systems are operating normally.
October 19, 2020
BOX has declared self-help against NYSE Arca Options. Routing to NYSE Arca Options has been suspended as of 10:54:16 AM (ET). All BOX systems are operating normally.
September 16, 2020
BOX added Nasdaq ISE Options Exchange back to the NBBO routing calculation at 1:50:11 PM (ET). All BOX systems are operating normally.
September 16, 2020
BOX has declared self-help against Nasdaq ISE Options Exchange. Routing to Nasdaq ISE Options Exchange has been suspended as of 12:34:35 PM (ET). All BOX systems are operating normally.
September 9, 2020
Please be advised, due to market conditions, BOX will be granting double width quote relief for all options symbols for September 9, 2020. This quoting relief will remain in effect for all options symbols through September 11, 2020, unless withdrawn by BOX prior to that time.
September 8, 2020
Please be advised, due to market conditions, BOX will be granting double width quote relief for all options symbols for September 8, 2020.
June 24, 2020
As of 9:52 AM EST, the OCC has confirmed that all BOX trades queued this morning have been processed.
June 24, 2020
BOX is currently experiencing issues submitting real-time trades to the OCC. All core trading processes are operating normally at this time.
June 22, 2020
BOX will not be granting double width quote relief for the week of June 22, 2020. Normal quoting will be in effect, unless otherwise modified by BOX.
June 15, 2020
Please be advised, due to market conditions, BOX will be granting double width quote relief for all options symbols for June 15, 2020. This quoting relief will remain in effect for all options symbols through June 19, 2020, unless withdrawn by BOX prior to that time.
June 8, 2020
Please be advised, due to market conditions, BOX will be granting double width quote relief for all options symbols for June 8, 2020. This quoting relief will remain in effect for all options symbols through June 12, 2020, unless withdrawn by BOX prior to that time.
June 1, 2020
Please be advised, due to market conditions, BOX will be granting double width quote relief for all options symbols for June 1, 2020. This quoting relief will remain in effect for all options symbols through June 5, 2020, unless withdrawn by BOX prior to that time.
May 29, 2020
At 1:22:39 PM (EST), a component of the BOX system failed over from the primary server to the backup server. At this time, all BOX systems are operating normally.
May 26, 2020
At 3:00:32 PM (EST), a component of the BOX system failed over from the primary server to the backup server. At this time, all BOX systems are operating normally.
May 26, 2020
Please be advised, due to market conditions, BOX will be granting double width quote relief for all options symbols for May 26, 2020. This quoting relief will remain in effect for all options symbols through May 29, 2020, unless withdrawn by BOX prior to that time.
May 18, 2020
Please be advised, due to market conditions, BOX will be granting double width quote relief for all options symbols for May 18, 2020. This quoting relief will remain in effect for all options symbols through May 22, 2020, unless withdrawn by BOX prior to that time.
May 11, 2020
Please be advised, due to market conditions, BOX will be granting double width quote relief for all options symbols for May 11, 2020. This quoting relief will remain in effect for all options symbols through May 15, 2020, unless withdrawn by BOX prior to that time.
May 4, 2020
Please be advised, due to market conditions, BOX will be granting double width quote relief for all options symbols for May 4, 2020. This quoting relief will remain in effect for all options symbols through May 8, 2020, unless withdrawn by BOX prior to that time.
May 1, 2020
The OPRA processing problem has been resolved. All BOX systems are operating normally at this time.
May 1, 2020
OPRA is experiencing a processing problem. All BOX systems are operating normally at this time.
April 27, 2020
Please be advised, due to market conditions, BOX will be granting double width quote relief for all options symbols for April 27, 2020. This quoting relief will remain in effect for all options symbols through May 1, 2020, unless withdrawn by BOX prior to that time.
April 20, 2020
Please be advised, due to market conditions, BOX will be granting double width quote relief for all options symbols for April 20, 2020. This quoting relief will remain in effect for all options symbols through April 24, 2020, unless withdrawn by BOX prior to that time.
April 13, 2020
Please be advised, due to market conditions, BOX will be granting double width quote relief for all options symbols for April 13, 2020. This quoting relief will remain in effect for all options symbols through April 17, 2020, unless withdrawn by BOX prior to that time.
April 6, 2020
Please be advised, due to market conditions, BOX will be granting double width quote relief for all options symbols for April 6, 2020. This quoting relief will remain in effect for all options symbols through April 9, 2020, unless withdrawn by BOX prior to that time.
March 31, 2020
Please be advised, due to market conditions, BOX will be granting double width quote relief for all options symbols for April 1, 2020. This quoting relief will remain in effect for all options symbols through April 3, 2020, unless withdrawn by BOX prior to that time.
March 20, 2020
Due to current market conditions, BOX has granted double width quote relief for all option symbols for March 20, 2020.
March 19, 2020
Due to current market conditions, BOX has granted double width quote relief for all option symbols for March 19, 2020.
March 18, 2020
BOX has halted trading on all option symbols following the 7% drop of the S&P 500 (Level 1 circuit breaker threshold). Trading will resume upon the opening of the underlying symbols.
March 18, 2020
Due to current market conditions, BOX has granted double width quote relief for all option symbols for March 18, 2020.
March 17, 2020
Due to current market conditions, BOX has granted double width quote relief for all option symbols for March 17, 2020.
March 16, 2020
BOX has halted trading on all option symbols following the 7% drop of the S&P 500 (Level 1 circuit breaker threshold). Trading will resume upon the opening of the underlying symbols.
March 16, 2020
Due to current market conditions, BOX has granted double width quote relief for all option symbols for March 16, 2020.
March 13, 2020
Due to current market conditions, BOX has granted double width quote relief for all option symbols for March 13, 2020.
March 12, 2020
BOX has halted trading on all options symbols following the 7% drop of the S&P 500 (Level 1 circuit breaker threshold). Trading will resume upon the opening of the underlying symbols.
March 12, 2020
Due to current market conditions, BOX has granted double width quote relief for all option symbols for March 12, 2020.
March 11, 2020
Due to current market conditions, BOX has granted double width quote relief for all option symbols for March 11, 2020.
March 10, 2020
Due to current market conditions, BOX has granted double width quote relief for all option symbols for March 10, 2020.
March 9, 2020
BOX has halted trading on all option symbols following the 7% drop of the S&P 500 (Level 1 circuit breaker threshold). Trading will resume upon the opening of the underlying symbols.
March 9, 2020
Due to current market conditions, BOX has granted double width quote relief for all option symbols for March 9, 2020.
March 6, 2020
As of 2:31 PM, EST, equity options strikes expiring on March 6, 2020, are now available. All BOX systems are operating normally.
March 6, 2020
All weekly equity options strikes expiring on March 6, 2020, are not available for trading. Additionally, all Good 'til Cancel ("GTC") orders entered prior to March 6, 2020, have been cancelled.
March 5, 2020
The OCC has confirmed that all BOX trades queued this morning have been processed.
March 5, 2020
BOX is currently experiencing issues submitting real-time trades to the OCC. All core trading processes are operating normally at this time.
February 28, 2020
At 12:31 PM EST, the primary trading process failed over to the backup server for the following list of symbols. The failover process was successful and all BOX systems are operating normally at this time. S, SA, SABR, SAFM, SAGE, SAH, SAIC, SAIL, SALT, SAM, SAN, SAND, SANM, SAP, SATS, SAVE, SBAC, SBGI, SBH, SBLK, SBNY, SBS, SBSW, SBUX, SC, SCCO, SCHL, SCHN, SCHW, SCI, SCO, SCS, SCU, SCVL, SDC, SDOW, SDS, SDY, SE, SEAS, SEDG, SEE, SEIC, SEM, SERV, SF, SFBS, SFE, SFIX, SFL, SFM, SFUN, SGEN, SGMO, SGMS, SGOL, SH, SHAK, SHLX, SHO, SHOO, SHOP, SHW, SHY, SID, SIEN, SIFY, SIG, SIL, SIMO, SINA, SIRI, SITC, SIVB, SIVR, SIX, SJM, SJT, SKF, SKT, SKX, SKY, SKYW, SLAB, SLB, SLCA, SLDB, SLG, SLGN, SLM, SLV, SLX, SM, SMAR, SMG, SMH, SMLP, SMN, SMPL, SMRT, SMSI, SMTC, SNA, SNAP, SNBR, SNCR, SNDX, SNE, SNN, SNP, SNPS, SNR, SNV, SNX, SNY, SO, SOGO, SOHU, SOI, SOL, SONO, SOXL, SOXS, SOXX, SPB, SPCE, SPG, SPGI, SPH, SPLK, SPLV, SPOT, SPPI, SPR, SPWR, SPXC, SPXL, SPXS, SPXU, SPY, SQ, SQBG, SQM, SQQQ, SRC, SRCL, SRDX, SRE, SRG, SRNE, SRPT, SRS, SRTY, SSNC, SSO, SSP, SSRM, SSSS, SSTK, SSYS, ST, STAA, STAR, STAY, STKL, STLD, STM, STML, STMP, STNE, STNG, STON, STOR, STRA, STT, STWD, STX, STZ, SU, SUM, SUN, SUPN, SVC, SVMK, SVXY, SWCH, SWIR, SWK, SWKS, SWN, SXC, SYF, SYK, SYKE, SYNA, SYNH, SYY, T, TA, TACO, TAK, TAL, TAN, TAP, TBI, TBT, TCBI, TCMD, TCO, TCOM, TCP, TCPC, TCS, TCX, TD, TDC, TDG, TDOC, TDS, TDW, TEAM, TECD, TECK, TECL, TECS, TEF, TEL, TELL, TEN, TEO, TER, TEVA, TEX, TFC, TGB, TGE, TGH, TGI, TGNA, TGP, TGT, TGTX, THC, THO, THRM, THS, TIF, TIP, TITN, TIVO, TJX, TK, TKC, TKR, TLND, TLRA, TLRD, TLRY, TLT, TLYS, TM, TME, TMF, TMO, TMST, TMUS, TMV, TNA, TNAV, TNDM, TNET, TNK, TNP, TOCA, TOL, TOT, TOWN, TPB, TPC, TPH, TPR, TPX, TQQQ, TREE, TREX, TRGP, TRHC, TRI, TRIB, TRIP, TRMB, TRN, TROW, TROX, TRP, TRQ, TRTN, TRU, TRUP, TRV, TRVG, TRX, TRXC, TS, TSCO, TSE, TSEM, TSG, TSLA, TSM, TSN, TSU, TTD, TTEC, TTEK, TTI, TTM, TTMI, TTWO, TUP, TUR, TV, TVTY, TW, TWI, TWLO, TWM, TWNK, TWO, TWOU, TWTR, TX, TXMD, TXN, TXRH, TXT, TYL, TZA.
February 14, 2020
BOX added NYSE Arca Options back to the NBBO routing calculation at 10:49:31 AM (EST). All BOX systems are operating normally.
February 14, 2020
BOX has declared self-help against NYSE Arca Options. Routing to NYSE Arca Options has been suspended as of 10:04:48 AM (EST). All BOX systems are operating normally.
January 30, 2020
As of 11:32 AM (EST), all BOX Market Operations Center telecommunications systems are operating normally.
January 30, 2020
The BOX Market Operations Center is currently experiencing technical issues with its primary telecommunications system. An update will be provided upon resolution. Please utilize the following number should you need to reach the Market Operations Center: (617) 235-2000.
January 10, 2020
All BOX Market Operations Center telecommunications systems are operating normally.
January 10, 2020
The BOX Market Operations Center is currently experiencing technical issues with its primary telecommunications system. An update will be provided upon resolution. Please utilize the following number should you need to reach the Market Operations Center: (617) 235-2000.
November 14, 2019
As of 3:20 PM, EST, all BOX systems are operating normally.
November 14, 2019
Please be advised that the processes that generate the HSVF market data feed are experiencing sporadic delays in disseminating internal market data. BOX is disseminating data to OPRA normally and all other BOX systems are also operating normally at this time.
September 30, 2019
The OCC has confirmed that all BOX trades queued this morning between 9:30 AM and 10:33 AM, EST, have been processed.
September 30, 2019
BOX is currently experiencing issues submitting real-time trades to the OCC. All core trading processes are operating normally at this time.
July 31, 2019
As of 4:15 PM EST yesterday, July 30, 2019, all BOX systems are operating normally.
July 30, 2019
Trading and market dissemination were impacted on the following underlying security symbols from 3:51 to 4:15 PM EST: FC; FCAU; FCEL; FCG; FCN; FCX; FDN; FDS; FDX; FE; FENG; FEYE; FEZ; FFIV; FGEN; FGP; FHN; FICO; FII; FIS; FISV; FIT; FITB; FIVE; FIVN; FIZZ; FL; FLDM; FLEX; FLIR; FLO; FLOW; FLR; FLS; FLT; FLXN; FLY; FMC; FMX; FN; FND; FNF; FNKO; FNSR; FNV; FOE; FOLD; FORM; FOSL; FOXA; FPRX; FR; FRAC; FRC; FRED; FRGI; FRO; FRPT; FRT; FSLR; FSLY; FSM; FSP; FSS; FSTR; FTAI; FTCH; FTDR; FTEK; FTI; FTK; FTNT; FTR; FTV; FULT; FUN; FWONA; FWONK; FXA; FXB; FXC; FXE; FXF; FXH; FXI; FXP; and FXY.
November 7, 2018
On November 9, 2018, the BOX website will be down for scheduled maintenance between 8:00 PM and 9:00 PM EST.
October 31, 2018
The OPRA feed issue that impacted NBBO processing on October 30, 2018 has been resolved. All BOX systems are operating normally at this time.
October 30, 2018
Since 2:50:24 PM, EST, BOX has experienced an OPRA feed issue that has impacted NBBO processing. BOX is investigating.
August 14, 2018
BOX experienced a system issue impacting all underlying security symbols starting with the letters ‘S’ and ‘T’ between 2:14 PM and 2:16 PM, EST. All BOX systems are operating normally at this time.
May 22, 2018
At 11:44:09 AM (EST), a component of the BOX system failed over from the primary server to the backup server. As of 11:44:32 AM, all BOX systems are operating normally.
April 25, 2018
At 11:24:44 AM (EST), a component of the BOX system failed over from the primary server to the backup server. As of 11:26:01 AM, all BOX systems are operating normally.
March 22, 2018
From 9:30 AM to 10:06 AM EST, BOX experienced an inbound OPRA feed issue that impacted NBBO processing and outbound routing to away exchanges. All BOX systems are operating normally at this time.
February 7, 2018
Trading and market dissemination were impacted on all underlying security symbols starting with the letters ‘S’ and ‘T’ from 1:51:21 to 1:51:41, EST. All BOX systems are operating normally at this time.
February 6, 2018
Trading and market dissemination were impacted on all underlying security symbols starting with the letter 'A' from 9:31:15 to 9:32:02, EST, and all underlying security symbols starting with letters 'N' through 'R' from 9:34:35 to 9:35:05, EST. All BOX systems are operating normally at this time.
June 16, 2017
Around 3:34 PM EST, BOX experienced a telecommunications issue that impacted the processing of inbound/outbound OPRA market data. Also, some Participants were disconnected from various trading related services. This issue was resolved at approximately 3:38 PM EST. BOX is investigating. All BOX systems are operating normally at this time.
December 20, 2016
As of 1:28 PM EST, BOX has been experiencing connectivity issues with its internal TCP market data feed (HSVF). All trading functions are operating normally. BOX is investigating the issue and will send updates when available. As of 2:35 PM EST, the HSVF system issue was resolved. All applications are operating normally at this time.
October 19, 2016
Since 9:30 AM EST BOX has been experiencing system issues impacting inbound consumption of the OPRA feed. BOX is investigating. 2:30 PM EST Issue has been resolved. All BOX Systems are operating normally at this time.
April 26, 2016
9:30 AM EST BOX experienced an issue processing inbound OPRA market data in a subset of names that was resolved by 10:05 AM EST. BOX is investigating. All BOX Systems are operating normally at this time.
January 14, 2016
9:30 AM EST OPRA experienced an issue that was resolved by 9:44 AM EST. This issue may have resulted in delayed reporting of some quotes and trades. All BOX Systems are operating normally at this time.
April 30, 2015
10:24 AM EST BOX experienced an issue with OPRA prior to the open this morning. All BOX systems are operating normally at this time.
March 31, 2015
Update: 12:30 PM EST BOX has resumed trading in all NYSE Arca ETFs. All BOX systems are operating normally at this time.
March 31, 2015
10:30 AM EST BOX halted options trading on the following NYSE Arca ETFs: UUP, UVXY, UWM, UYG, UYM, VIXY, VWO, VXX, XHB, XLB, XLE, XLF, XLI, XLK, XLP, XLU, XLV, XLY, XME, XOP, XRT, YCS, ZSL. All BOX systems are operating normally at this time.
February 3, 2015
Update: 08:21:00 AM ET Connectivity has been restored to all BOX Participants. All BOX systems are operating normally at this time.
February 2, 2015
10:50:00 AM ET Certain BOX Participants are experiencing connectivity issues. BOX is investigating. Previous issues with OPRA dissemination have been resolved.
October 30, 2014
Update: 2:31:00 PM EST BOX successfully switched over to the SIAC DR site and all systems are operating normally.
October 30, 2014
Since 1:07:00 PM EST OPRA has been experiencing issues related to data dissemination.
June 26, 2014
BOX experienced system issues disseminating information to the OCC from 3:30:00 to 4:00:00 PM EST. All BOX systems are operating normally at this time.
June 24, 2014
BOX experienced systems issues related to a small subset of National Best Bid and Offer (NBBO) quotes between 10:02:00 and 10:04:00 AM EST. All BOX systems are operating normally at this time.
April 14, 2014
12:35:37 PM EST a component of the BOX system failed over from the primary server to the backup server. All BOX systems are operating normally at this time.
March 20, 2014
Update: 10:20:17 AM EST BOX has resumed disseminating information to OPRA. All BOX systems are operating normally at this time.
March 20, 2014
9:47:44 AM EST BOX experienced system issues disseminating information to OPRA.
March 7, 2014
BOX experienced sporadic interruptions on inbound OPRA messages from 9:30:50 to 9:39:53 ET; and 9:48:47 to 9:50:24 ET. All BOX systems are operating normally at this time.
March 6, 2014
BOX experienced sporadic interruptions on inbound OPRA messages between 9:32:22 and 9:40:08 ET. All BOX systems are operating normally at this time.
January 22, 2014
Update: 11:07:29 AM EST BOX has resumed disseminating information to OPRA. All BOX systems are operating normally at this time.
October 31, 2013
11:01:03 AM EST BOX experienced system issues disseminating information to OPRA.
October 1, 2013
Update: 11:37:46 AM EST BOX has resumed disseminating information to OCC. All BOX systems are operating normally at this time.
October 1, 2013
11:37:36 AM EST BOX experienced system issues disseminating information to OCC.
October 1, 2013
Update: 11:36:38 AM EST BOX has resumed disseminating information to OPRA. All BOX systems are operating normally at this time.
October 1, 2013
11:31:10 AM EST BOX experienced system issues disseminating information to OPRA.
September 16, 2013
Update: 2:07 PM EST BOX has resumed trading. All BOX systems are operating normally at this time.
September 16, 2013
1:40:03 PM EST BOX has halted trading due to a system issue with OPRA.
August 22, 2013
Update: 3:43 PM EST BOX has resumed trading in all NASDAQ primary underlying options classes. All BOX systems are operating normally at this time.
August 22, 2013
12:39 PM EST BOX has halted options trading in all NASDAQ primary underlying options classes. All BOX systems are operating normally at this time.