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System Issue Update

October 31, 2018

The OPRA feed issue that impacted NBBO processing on October 30, 2018 has been resolved. All BOX systems are operating normally at this time.

System Issue

October 30, 2018

Since 2:50:24 PM, EST, BOX has experienced an OPRA feed issue that has impacted NBBO processing. BOX is investigating.

System Issue

August 14, 2018

BOX experienced a system issue impacting all underlying security symbols starting with the letters ‘S’ and ‘T’ between 2:14 PM and 2:16 PM, EST. All BOX systems are operating normally...

System Issue

May 22, 2018

At 11:44:09 AM (EST), a component of the BOX system failed over from the primary server to the backup server. As of 11:44:32 AM, all BOX systems are operating normally.

System Issue

April 25, 2018

At 11:24:44 AM (EST), a component of the BOX system failed over from the primary server to the backup server. As of 11:26:01 AM, all BOX systems are operating normally.

OPRA Issue

March 22, 2018

From 9:30 AM to 10:06 AM EST, BOX experienced an inbound OPRA feed issue that impacted NBBO processing and outbound routing to away exchanges. All BOX systems are operating normally at...